Kitsold / Find a service / How it works for you
How Kitsold works when you need a service
An enquiry sent through Kitsold goes to at most three firms, you are told each one's name as it does, and you pay nothing. These are the rules the system runs on.
| What you pay | Nothing. Kitsold is paid by firms, a fixed price per enquiry they take, published for every trade on the lead price index. |
|---|---|
| How many firms | At most three. The limit is counted before every send. |
| Which firms | Kitsold chooses firms that do the work and cover the area. Where a trade has a public register we check, a firm must be on it. |
| What a firm sees first | The job and the area, without your name or contact details. It sees your details only once it takes the enquiry. |
| Being told | We email you each firm's name as your details go to it, with a link that stops any more firms receiving them. |
| Health enquiries | Nothing is shared until you choose. We name up to three clinics or pharmacies and you tick which may receive it. |
| What firms are told about where it came from | Only that it came through Worklanded. They are not told which page you used. |
| How long we keep it | Your enquiry is kept while the firms may need to follow it up and a refund about it could arise, and our record of it is deleted after 24 months. Ask us and we delete it sooner. |
| If a firm is a problem | Reply to the email that named it, or write to joe@ellul.solutions. A person reads every message. |
- Your enquiry is checked for spam and its contact details are checked so a firm can reach you.
- Kitsold chooses up to three firms that do the work that cover the area. A firm sees the job and the area before it decides to take it.
- As your details go to each firm, we email you its name, with a link that stops any more firms receiving them.
- The firms contact you directly. You agree the price and the work with them; Kitsold takes no part of that.
- The lead price index: what firms pay per enquiry, every trade.
- The privacy notice: what we hold and for how long.
- Who runs Kitsold: the company and its Companies House record.
- Kitsold and Bark · Kitsold and Rated People · Kitsold and MyBuilder · Kitsold and Checkatrade · Kitsold and Thumbtack · Kitsold and Angi
What do I pay Kitsold?
Nothing. Kitsold is paid by firms, a fixed price per enquiry they take, published for every trade on the lead price index.
How many firms get my enquiry?
At most three. The limit is counted before every send.
Which firms get it?
Kitsold chooses firms that do the work and cover the area. Where a trade has a public register we check, a firm must be on it.
What does a firm see before it takes my enquiry?
The job and the area, without your name or contact details. It sees your details only once it takes the enquiry.
Will I know who has my details?
We email you each firm's name as your details go to it, with a link that stops any more firms receiving them.